Iwinkids Shipping Policy
Working Hours: Monday – Friday (excluding holidays)
Shipping From:
506 S Spring St, Los Angeles, CA 90013, United States
At Iwinkids, we offer a simple and affordable shipping process. No matter how many items you order, you’ll never pay more than our flat shipping rate.
Shipping Costs
- Within the U.S.: $4.99 flat rate
- International: $12.99 flat rate
Shipping & Delivery Time
Total time to receive your order = Production Time + Delivery Time
- Production Time: 1 – 3 business days (varies based on product complexity)
- Delivery Time:
- U.S.: 5 – 7 business days
- International: 10 – 15 business days
Delayed Shipments
While we strive to ship orders on time, delays may occur due to:
- Incorrect or incomplete address details
- Severe weather conditions
- International customs clearance issues
If your order is delayed, please contact us at [email protected], and we will resolve it within 1 – 3 business days.
Tracking Your Order
Once your order ships, you’ll receive an email with a tracking number to monitor your delivery status.
For any shipping-related inquiries, feel free to reach out to us at [email protected]